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Privacy Policy – Zeeneo

Version in effect as of May 29, 2026

Preamble

The purpose of this Privacy Policy is to inform users of the Zeeneo platform, available at https://zeeneoapp.com, in a clear, transparent, and understandable manner about how their personal data is collected, used, retained, and protected.

Zeeneo is committed to respecting its users' privacy and to processing their personal data in strict compliance with Regulation (EU) 2016/679, known as the General Data Protection Regulation (GDPR), and the amended French Data Protection Act (loi Informatique et Libertés).

1. Data controller

The data controller for the personal data collected through the Zeeneo platform is:

Zeeneo SAS
Strasbourg Trade and Companies Register (RCS) 994 181 220
Address: 1 rue de l'Indre, 67100 Strasbourg, France
Email: support@zeeneoapp.com

2. Data collected

Zeeneo collects various categories of personal data, either directly from the user or through their activity on the platform.

2.1 Identification data

  • Last name, first name
  • Email address
  • Password (encrypted)

2.2 Professional profile data

  • Work experience
  • Training completed
  • Technical and soft skills
  • Desired location
  • Expected salary
  • Professional goals and values

2.3 Data generated by use of the service

  • Generated applications (resume, cover letter, interview guide)
  • Matching history
  • Personalized recommendations
  • Browsing and interface interaction data

2.4 Technical data

  • IP address
  • Browser type
  • Information about the device used
  • Cookies (see section 7)
3. Purposes of processing
  • Access to the platform's services and management of user accounts;
  • Analysis of the professional profile for the purpose of matching with job offers;
  • Automated and personalized generation of application documents;
  • Personalization of advice, recommendations, and suggested job offers;
  • Statistical monitoring and continuous improvement of the services;
  • Compliance with legal and regulatory obligations.
4. Legal basis for processing
  • The user's explicit consent (e.g., registration form, cookies);
  • The performance of the contract between Zeeneo and the user (access to the service, subscription);
  • Zeeneo's legitimate interest in improving its service and ensuring its security;
  • Compliance with legal obligations, in particular tax and accounting obligations.
5. Data retention period

Zeeneo retains personal data for a limited period, strictly necessary to achieve the purposes defined above, in accordance with the following principles:

  • Active account data: As long as the account is active or has not been deleted
  • Professional profile data: 3 years after the last activity, if the account has not been deleted
  • Browsing data: 13 months maximum (cookies)
  • Billing data: 10 years (legal accounting obligation)
  • Generated documents (resumes, cover letters, etc.): Until manual deletion or closure of the user account

At the end of these periods, the data is either deleted or anonymized for statistical analysis purposes.

6. Data recipients
  • Zeeneo's authorized internal teams;
  • Technical subcontractors (hosting, maintenance, emailing, analytics), bound by a strict confidentiality obligation;
  • Business partners, only in the event of a voluntary click through to a partner job offer (affiliate links);
  • Administrative or judicial authorities, in the cases provided for by law.

Under no circumstances does Zeeneo sell its users' personal data.

7. Cookies and trackers

When the user browses the platform, cookies may be placed on their device in order to:

  • Facilitate navigation and authentication;
  • Analyze the audience and usage of the platform;
  • Personalize the user experience.

The user may at any time accept, refuse, or configure cookies through a dedicated banner on their first visit, or from their browser settings.

8. Data security

Zeeneo implements all appropriate technical and organizational measures to ensure the security and confidentiality of personal data, including:

  • Secure hosting in France or in the European Union;
  • Password encryption;
  • Secure HTTPS connections;
  • Restricted access to data;
  • Regular backups.

In the event of a confirmed personal data breach, Zeeneo undertakes to notify the CNIL (French data protection authority) and the affected users, in accordance with applicable regulations.

9. User rights
  • Right of access to their data;
  • Right to rectification of inaccurate or incomplete data;
  • Right to erasure (“right to be forgotten”);
  • Right to restriction of processing;
  • Right to object to processing, in particular for direct marketing purposes;
  • Right to data portability;
  • Right to withdraw consent at any time (without retroactive effect);
  • Right to lodge a complaint with the CNIL (www.cnil.fr).

To exercise these rights, the user may contact Zeeneo's Data Protection Officer at the following address: dpo@zeeneoapp.com

10. Transfers outside the EU

As a rule, Zeeneo hosts and processes data within the European Union. Should a transfer of data outside the EU be considered, Zeeneo will ensure that such transfer is made to a country providing an adequate level of protection or is governed by standard contractual clauses approved by the European Commission.

11. Changes to the privacy policy

Zeeneo may modify this policy at any time, in particular to reflect changes in the services, legislation, or the recommendations of the CNIL.

The user will be informed of any material change. Continued use of the service constitutes acceptance of the modified policy.

Contact

Last updated: May 29, 2026

For any questions regarding this policy or your personal data, contact us at: support@zeeneoapp.com